SupportPartners
How partners use personal and shared notes to annotate solutions, shortlists, and briefs.
Partner notes let partners annotate solutions, shortlists, and briefs with commentary and recommendations. Notes come in two visibility levels — personal (only the partner sees them) and shared (the buyer sees them too).
| Visibility | Who can see it | Use case |
|---|---|---|
| Personal | Only the partner who wrote it | Working notes, internal evaluation, draft recommendations |
| Shared | The partner + the buyer organization | Final recommendations, analysis for the buyer to review |
Notes can be attached to:
You can edit or delete any note you've written. Changes take effect immediately. Shared notes that are deleted are also removed from the buyer's view.
Notes require the Notes permission on the partner delegation. If you don't have this permission, the notes feature won't be visible. Ask the buyer organization admin to update your permissions if needed.