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Human Cloud is the AI-powered marketplace for flexible workforce solutions. Using Human Cloud's HC Score, the industry's first merit-based algorithm trained on 1M+ workforce inputs, companies can deploy 3+ compliant marketplaces in under a day and reduce due diligence from 6 weeks to 6 minutes.

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Support

How can we help?

Guides and documentation for getting the most out of Human Cloud.

Getting Started

Create your account, log in, and learn your way around Human Cloud.

Creating Your Account

Sign up for Human Cloud as a buyer, solution provider, or partner.

Navigating Human Cloud

A quick tour of the main sections and how to find your way around.

Partners

Learn about partner accounts, delegations, and how companies work with partners on Human Cloud.

What is a Partner?

Understand partner types, delegations, permissions, and how partners fit into the Human Cloud platform.

Creating a Partner Account

How partners get onboarded and set up on Human Cloud — from invitation to first action.

Inviting a Partner

How buyer organizations invite partners, manage permissions, and control partner access.

For Buyers

Search for solutions, build shortlists, send briefs and RFPs, and manage your sourcing workflow.

My Cloud Workspace

Your personal hub for managing solutions, shortlists, briefs, and your buyer profile.

Saving Solutions to My Cloud

How to save solutions you find on Human Cloud so you can come back to them later.

Searching & Discovering Solutions

How to find, filter, and evaluate solutions on the Human Cloud marketplace.

For Solutions

Claim or create your solution profile, manage your dashboard, and grow your presence on Human Cloud.

Claiming Your Solution Profile

How to find and claim your existing solution profile on Human Cloud.

Creating a New Solution Profile

How to create a new solution listing on Human Cloud from scratch.

Managing Your Solution Dashboard

A guide to the Solution Dashboard tabs — editing your profile, tracking leads, and growing your presence.

Account & Settings

Manage your profile, notification preferences, organizations, and team members.

Managing Your Profile

Update your personal information, profile picture, and privacy settings.

Notification Preferences

Control which emails and alerts you receive from Human Cloud.

Organizations & Teams

How organizations work on Human Cloud and how to manage team members.

FAQ & Troubleshooting

Answers to common questions and solutions to frequently encountered issues.

Common Questions

Answers to the most frequently asked questions about Human Cloud.

Troubleshooting

Solutions to common issues with login, profiles, briefs, and more.

Partner Notes

How partners use personal and shared notes to annotate solutions, shortlists, and briefs.

Sending RFPs on Behalf of Clients

How partners create and manage RFPs for their buyer clients, and how to share them.

Organizing Solutions with Shortlists

Create named lists to group, compare, and track solutions for specific projects or evaluations.

Creating & Managing Shortlists

Build curated lists of solutions, compare them side by side, and share with your team.

Sending Briefs & RFPs

How to create and send requests for information or proposals to solutions, and track their responses.

Saving Solutions & Notes

Bookmark solutions to your personal library and add notes for your evaluation.

Using the Cart

Collect solutions as you browse and take bulk action on them.

Briefs: Requesting Custom Quotes

What briefs are, how to send them, and how they differ from RFPs and engagements.

Comparing Solutions

Use comparison tables to evaluate solutions side by side across key attributes.

Engagements

How to initiate and track engagements with solutions on Human Cloud.

RFPs: Overview

What RFPs are, who they're for, and how they fit into your sourcing workflow on Human Cloud.

Creating & Managing RFPs

Step-by-step guide for buyers: create an RFP, select solutions, review responses, and manage sharing.

Engagements: Managing Services & Contracts

How to create and manage engagements — formal working relationships with solutions on Human Cloud.

Understanding HC Score & Badges

How your HC Score is calculated and how badges are awarded.

Managing Your Team

Invite team members, assign roles, and manage access to your solution dashboard.

Responding to Briefs & RFPs

How to receive, review, and respond to buyer requests as a solution provider.

Business Cases & Reviews

How to add success stories, collect reviews, and build social proof for your solution profile.

Sharing & Embedding Your Profile

Share your Human Cloud profile and embed badges, scores, and profile cards on your website.

Solution Pricing Tiers

Understand the Free, Growth, and Enterprise tiers for solution providers on Human Cloud.

AI SDR Agent — Your Dedicated Sales Development Rep

How Human Cloud's AI SDR Agent finds, scores, and delivers qualified leads directly to your outbound tools.

Responding to RFPs

Step-by-step guide for solutions: receive an RFP, write answers, attach files, and manage conversations with buyers.

Setting Up Your Ideal Customer Profile (ICP)

Step-by-step guide to configuring your AI SDR Agent's ICP so leads match your target buyers.

Understanding Lead Scoring and HC Signals

How Human Cloud scores leads using ICP matching and behavioral signals that only HC can provide.

Connecting Your Outbound Tools

How to automatically deliver scored leads to Slack, Zapier, Make, Google Sheets, HubSpot, or any webhook.

Managing Your Leads

How to boost, suppress, export, and act on leads from the AI SDR Agent.

AI SDR Agent — Frequently Asked Questions

Common questions about the AI SDR Agent, lead scoring, integrations, and pricing.

Billing & Pricing

How billing works on Human Cloud — what's free, what's paid, and how to manage your subscription.

Security & Privacy

How your data is protected and what privacy controls are available.