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Engagements
How to initiate and track engagements with solutions on Human Cloud.
Overview
An engagement is a formal relationship between your organization and a solution. While briefs and RFPs are for evaluation, engagements represent active or planned work — you've selected a solution and are moving forward.
Starting an Engagement
You can initiate an engagement from:
- A solution profile page — click the Engage button
- A brief response — after reviewing a solution's response, start an engagement
- A shortlist — select a solution and click Engage
Selecting an Account
When starting an engagement, you'll choose which organization account to associate it with:
- Your personal account — for individual use
- Your buyer organization — for team-visible engagements
- A partner's buyer org — if you're acting as a partner (see Partners)
Tracking Engagements
Active engagements appear in My Cloud. You can track:
- Which solutions you have engagements with
- Engagement status and timeline
- Associated briefs and communications
Engagement vs. Brief
| Feature | Brief / RFP | Engagement |
|---|---|---|
| Purpose | Evaluate and gather information | Track an active relationship |
| Stage | Pre-selection | Post-selection |
| Multiple solutions | Yes — send to many at once | One solution per engagement |
| Messaging | Yes, within the brief | Through the engagement context |
