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Engagements

How to initiate and track engagements with solutions on Human Cloud.

Overview

An engagement is a formal relationship between your organization and a solution. While briefs and RFPs are for evaluation, engagements represent active or planned work — you've selected a solution and are moving forward.

Starting an Engagement

You can initiate an engagement from:

  • A solution profile page — click the Engage button
  • A brief response — after reviewing a solution's response, start an engagement
  • A shortlist — select a solution and click Engage

Selecting an Account

When starting an engagement, you'll choose which organization account to associate it with:

  • Your personal account — for individual use
  • Your buyer organization — for team-visible engagements
  • A partner's buyer org — if you're acting as a partner (see Partners)

Tracking Engagements

Active engagements appear in My Cloud. You can track:

  • Which solutions you have engagements with
  • Engagement status and timeline
  • Associated briefs and communications

Engagement vs. Brief

FeatureBrief / RFPEngagement
PurposeEvaluate and gather informationTrack an active relationship
StagePre-selectionPost-selection
Multiple solutionsYes — send to many at onceOne solution per engagement
MessagingYes, within the briefThrough the engagement context