SupportFor Buyers
How to initiate and track engagements with solutions on Human Cloud.
An engagement is a formal relationship between your organization and a solution. While briefs and RFPs are for evaluation, engagements represent active or planned work — you've selected a solution and are moving forward.
You can initiate an engagement from:
When starting an engagement, you'll choose which organization account to associate it with:
Active engagements appear in My Cloud. You can track:
| Feature | Brief / RFP | Engagement |
|---|---|---|
| Purpose | Evaluate and gather information | Track an active relationship |
| Stage | Pre-selection | Post-selection |
| Multiple solutions | Yes — send to many at once | One solution per engagement |
| Messaging | Yes, within the brief | Through the engagement context |