Overview

Human Cloud takes data privacy seriously. This article covers how your information is protected and what controls you have over your visibility on the platform.

Authentication

Password security — passwords are hashed and never stored in plain text
OAuth support — sign in with Google or Microsoft for enterprise-grade authentication
Session management — JWT-based sessions with automatic refresh
Password reset — secure email-based password recovery

Buyer Anonymity

Buyers have multiple privacy controls:

Profile Anonymity

Name anonymity — hide your name from solutions; they see "Anonymous Buyer"
Company anonymity — hide your company name from solutions

Toggle these settings in your profile settings.

Brief Anonymity

When sending briefs and RFPs, you can choose to remain anonymous. Solutions will receive your request and can respond, but they won't see your name or company until you choose to reveal it.

Partner Identity Modes

If you work with partners, you control how they appear to solutions:

As Buyer — partner is invisible; solutions see only your company
Transparent — solutions see the partner's name alongside yours
Anonymous — both you and the partner are hidden

What Solutions Can See About Buyers

Information	Visible to solutions?
Your name	Only if you're not anonymous
Your company	Only if you're not anonymous
Your email	Only in direct communications (briefs)
Your shortlists	Never — shortlists are private
Your saved solutions	Never — saves are private
Your notes	Never — personal notes are private
Which other solutions you're evaluating	Never

Data Ownership

Buyer data — your shortlists, notes, and evaluation data belong to you and your organization
Solution data — your profile, business cases, and reviews are your content
Partner-created resources — resources created by a partner on your behalf belong to your organization, not the partner (they remain even if the partner's access is revoked)

Email Domain Privacy

Your business email domain may be used for auto-matching to your organization. Personal email domains (Gmail, Yahoo, Outlook, etc.) are never used for organizational matching.