Legal answering service and virtual legal assistants - 100% legal-specialized, US-based team.
Back Office BettiesBack Office Betties provides legal answering service and virtual legal assistant support for law firms. Based in San Marcos, Texas, their 100% legal-specialized, US-based team serves 1,500+ small law firms. They offer call answering, intake forms, document drafting, and legal research with many certified paralegals. Clients report 31 hours reclaimed monthly, $10k average revenue increase, and 288% ROI.
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Small Law Firm
A small law firm struggled with frequent incoming calls and administrative interruptions that pulled focus away from legal work. They needed a way to handle sensitive legal conversations professionally when attorneys were unavailable. They also wanted to improve intake and scheduling without adding in-house staff. The firm implemented a 100% legal-specialized answering service supported by professional virtual receptionists. The team handled call screening, appointment scheduling, custom legal intakes, and payment processing. The service also fit into the firm’s existing workflow through integrations with common tech tools and legal software. The firm reclaimed an average of 31 hours each month by delegating calls and related admin work. They also reported an average $10k monthly revenue increase tied to virtual assistant clients. Overall, the engagement produced an average 288% return on investment.
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