Dedicated virtual assistants for dental practices handling scheduling insurance verification and revenue cycle management
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Reach provides dedicated virtual assistants specifically trained for dental practices. These remote team members integrate into practice systems and workflows to handle administrative tasks, patient communications, and revenue cycle management. Services include inbound/outbound call handling, appointment scheduling, insurance verification, claims processing, collections, patient recalls, and HIPAA-compliant administrative support. Serving 3,000+ dental practices nationwide with 2-3 week onboarding. Practices report 36+ hours saved per month, $18,720 additional revenue per VA (9.6x ROI), and 20-25% boost in patient satisfaction.
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We switched our service to the dedicated team with Reach. There has been a significant improvement in how the calls are handled, flexibility in our process and improved data/analytics for decision making. Because the service has been so strong, we have added additional responsibilities to the Reach team, which has helped us relieve the burden on our staff in several areas.
We just finished our second month with Reach. I was super hesitant and asked a million questions on two separate phone calls before joining, but am so glad I did. As of now our ROI is 6.7X our spend. We've done roughly $15k in dentistry that we never would have done without them.
We are very happy with our virtual assistant. He is reliable, resourceful. His support has been a true blessing, allowing us to focus on creativity and customer service while improving profitability.
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Human Cloud Verification ensures that the listed end customer is verified. It's used across kudos, customers, and business cases, and performed by Human Cloud. Think about it like a background check.
