About

SurePayroll By Paychex is an online payroll and HR services provider focused on making payroll simple, fast, and stress-free for small businesses and household employers. The company positions itself as a pioneer in online payroll services and emphasizes an easy-to-use, fully online experience where users can run payroll quickly (including from mobile), access reports and paystubs 24/7, and reduce administrative burden through automation. SurePayroll offers multiple service tiers for payroll, including a Full Service plan where it files and deposits payroll taxes automatically and a lower-cost plan where the customer handles tax filing. Beyond payroll, the company provides additional HR and benefits-related solutions such as SureHR, retirement plans (Sure401(k)), workers’ compensation and small business insurance via SureProtect, health insurance through Paychex Insurance Agency, and pre-employment screening. As a Paychex company, SurePayroll highlights credibility through being “backed by Paychex,” long tenure (25+ years), and third-party reputation signals including A+ Better Business Bureau rating and review scores on platforms like G2, Trustpilot, Capterra, Google, and the BBB. It also supports accountants, CPAs, and other partners via a reseller/white-label program that allows firms to offer payroll under their own branding with wholesale pricing and dedicated support.

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