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UAssist.ME

El Salvador nearshore BPO. HIPAA SOC-2 PCI compliant. 300+ VA clients. Founded by bilingual Salvadoran-American.

Est.2009
FOCUS
UAssist.MEUAssist.ME

Solution Highlights

Performance

Tracking the performance of the solution based on what's most important to you
Healthcare Provider logo
Business Case

HIPAA-compliant medical billing support achieved

Healthcare Provider

Healthcare provider needed bilingual, HIPAA-compliant administrative support. UAssist.ME provided trained bilingual VAs handling patient scheduling and billing with full compliance.

Key Results
  • HIPAA compliance maintained
  • Bilingual support
  • Medical billing expertise
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Dec 1, 2024
Self Reported
E-commerce Business logo
Business Case

Customer service coverage expanded to 12 hours daily

E-commerce Business

E-commerce business needed extended customer service hours without night shifts for US team. El Salvador nearshore team provided 12-hour coverage in same timezone.

Key Results
  • 12-hour daily coverage
  • Same timezone support
  • No night shift needed
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Source this exact business case
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Dec 1, 2024
Self Reported

Qualifications

Certifications, badges, customers, and features that qualify this solution

Features

Managed Service
Vetted Talent

Focus Areas

Specialized areas the solution focuses on. The best solutions specialize in niches across skillsets, functions, industries, regions, and more.

Administrative
BPO
Customer Service
Virtual Assistants

Category

General category of the solution.

Talent Platforms

About UAssist.ME

No description available

Additional Details

Industries
BPO Administrative
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Human Cloud is a global workforce advisory firm that helps Fortune 500 companies future-proof their workforces through cloud-driven talent solutions. Led by CEO Matthew Mottola and Head of Enterprise Strategy Tony Buffum, the firm has been at the forefront of AI, talent platforms, and enterprise adoption since 2012.

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