El Salvador nearshore BPO. HIPAA SOC-2 PCI compliant. 300+ VA clients. Founded by bilingual Salvadoran-American.
UAssist.MENo description available
Top ranked solutions in BPO
Philippines offshore outsourcing. 13 offices 700+ clients 9000+ staff.
Human Cloud Verification ensures that the listed end customer is verified. It's used across kudos, customers, and business cases, and performed by Human Cloud. Think about it like a background check.
Customer experience outsourcing for e-commerce and tech companies. Dedicated support teams.
Human Cloud Verification ensures that the listed end customer is verified. It's used across kudos, customers, and business cases, and performed by Human Cloud. Think about it like a background check.
Powering the Modern Workforce
Human Cloud Verification ensures that the listed end customer is verified. It's used across kudos, customers, and business cases, and performed by Human Cloud. Think about it like a background check.
Global staffing and outsourcing solutions provider connecting companies with vetted professionals across 150+ countries, offering up to 70% cost savings on hiring.
Human Cloud Verification ensures that the listed end customer is verified. It's used across kudos, customers, and business cases, and performed by Human Cloud. Think about it like a background check.
Proactive consultancy and outsourcing partner bridging the gap between needs and solutions through smart technology and holistic approach for global advisory and BPO services.
Human Cloud Verification ensures that the listed end customer is verified. It's used across kudos, customers, and business cases, and performed by Human Cloud. Think about it like a background check.
Healthcare Provider
A healthcare provider needed reliable administrative coverage without risking HIPAA violations. The team also had to support patients in two languages. Scheduling and medical billing tasks created ongoing workload pressure. They required consistent, compliant handling of patient-related information. Trained bilingual virtual assistants were deployed to support patient scheduling and medical billing. The support was delivered with HIPAA-compliant processes and day-to-day administrative execution. The implementation focused on handling inquiries and coordinating scheduling while keeping workflows consistent. The assistants operated as an extension of the provider’s internal team. HIPAA compliance was maintained throughout the administrative and billing support work. The provider received bilingual coverage for patient scheduling and billing interactions. Medical billing support was delivered with trained assistance aligned to healthcare requirements. This ensured ongoing administrative continuity without compromising compliance.
Skills
Project Details
E-commerce Business
An e-commerce business needed to extend customer service hours while avoiding night shifts for its U.S.-based team. Limited coverage windows created gaps in availability. The company wanted longer operating hours without disrupting team schedules. The business implemented a nearshore customer service team based in El Salvador. This approach expanded coverage while keeping support aligned to the same time zone as the U.S. team. The nearshore team handled customer service coverage to fill the extended-hour requirement. The company expanded customer service coverage to 12 hours per day. Time zone alignment enabled smoother coordination with the U.S. team. The extended coverage was delivered without requiring night shifts for U.S. staff.
Skills
Project Details
Full service creative production company helping brands maximise the impact of their marketing content
Human Cloud Verification ensures that the listed end customer is verified. It's used across kudos, customers, and business cases, and performed by Human Cloud. Think about it like a background check.
Empowering US startups with unrivaled access to global engineering talent, seamless hiring, and improved retention.
Human Cloud Verification ensures that the listed end customer is verified. It's used across kudos, customers, and business cases, and performed by Human Cloud. Think about it like a background check.
An independent global marketing consultancy delivering outsized growth.
Human Cloud Verification ensures that the listed end customer is verified. It's used across kudos, customers, and business cases, and performed by Human Cloud. Think about it like a background check.
