Identity faced the monumental task of compliantly managing nearly 3,000 freelancers during high-profile global events like The Coronation of HM King Charles III and the first-ever global AI Safety Summit. Before adopting Worksuite, Identity relied on spreadsheets and disjointed systems, with onboarding taking up to three days per contractor and IR35 compliance spread across multiple tools. Worksuite transformed Identity's contractor management into a centralized command center. The platform streamlined IR35 screening, centralized all freelancer data and documents, and automated onboarding workflows. Identity onboarded 800 contractors for COP28 alone within weeks of winning the project. Onboarding time dropped from up to three days to as little as 20 minutes per contractor. The time saved from onboarding and classifying 2,000 contractors amounts to at least 8,000 hours saved — potentially up to 48,000 hours. Identity now has full compliance with local labor laws, secure centralized document storage, and API integrations that automate tasks like auto-provisioning email accounts.

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The Motley Fool struggled with inefficient management of its extensive freelancer network across multiple departments. Processes varied by team, which made it difficult to manage freelancers consistently. The lack of centralized information limited coordination and oversight across the organization. The Motley Fool adopted a platform to centralize freelancer data across departments. The implementation automated key workflows to reduce manual effort. It also provided real-time visibility into the freelance workforce to improve oversight. The transformation delivered a measurable reduction in freelancer management costs. The Motley Fool reduced freelancer management costs by 30%. Compliance and transparency increased across all departments as processes became more standardized.

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Jack Morton, an experiential branding agency, managed up to 600 freelancers using spreadsheets. This made onboarding time-consuming and heavily manual. Communication suffered due to bounced emails and outdated portfolios. They implemented automated workflows to replace spreadsheet-based sourcing and onboarding. The new approach streamlined how freelancers were collected, reviewed, and brought into the system. It also improved communications and kept freelancer information current. They saved 80 hours every week in a single office that had previously been spent sourcing and onboarding candidates manually. Over 18 months, they scaled from hundreds of freelancers to 2,000+ freelancers onboarded. This eliminated approximately 16,000 hours of administrative burden.

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Media.Monks needed more visibility into its freelance talent pool and wanted to build stronger relationships with freelancers. The team lacked transparency into who was available and what capabilities existed across the pool. They also needed a better way to track and manage engagements to support consistent collaboration. They implemented a set of freelancer management tools to improve transparency and day-to-day operations. The solution enabled them to track talent more effectively and manage freelancer engagements in a more organized way. It also supported stronger working relationships by improving how the team engaged with contracted creatives. As a result, Media.Monks increased visibility into their talent pool. They improved freelancer engagement and strengthened relationships with freelancers. They also streamlined management processes to make freelancer operations easier to run.

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Westchester Education Services managed a large, diverse pool of freelance talent and struggled to keep freelancer information organized. They needed better visibility into freelancer skill sets to support client-specific needs. They also required streamlined workflows and a compliant onboarding process. A platform was implemented to centralize and organize freelancer data. It supported skill- and experience-based talent assignment to better align freelancers with project requirements. Tagging and search capabilities were used to quickly locate and match freelancers, while maintaining compliant onboarding processes. As a result, workflows were simplified and freelancer data was better organized. The company improved the efficiency and compliance of freelancer onboarding. It also gained better visibility into freelancer skill sets, supporting diversity goals and more precise client-specific matching.

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BetterUp needed to manage a growing network of freelance coaches while serving Fortune 500 clients. The expanding talent pool increased administrative burden across onboarding and ongoing relationship management. They also needed to uphold consistent compliance standards across their coaches. Without a more scalable approach, operations risked slowing as demand grew. They implemented a centralized freelancer management platform to streamline how coaches were brought onboard and managed. The solution automated key onboarding steps and supported ongoing freelancer relationship management. It also helped standardize compliance processes across the coach network. This created a more consistent operating model as the network expanded. As a result, BetterUp enhanced freelancer onboarding and engagement. Compliance management improved across the freelance coach talent pool. The organization also supported Fortune 500 clients with more scalable infrastructure. Overall operational efficiency increased while maintaining quality and consistency.

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Correlation One faced operational difficulties as its freelancer network rapidly expanded. The team needed a more efficient way to manage a growing workforce. Existing processes created administrative friction and limited operational oversight. They also needed an approach that could scale with continued freelancer growth. They deployed a platform to manage their expanding freelancer pool. The implementation automated key processes to reduce manual coordination. It also improved operational oversight across the freelancer network. Onboarding and freelancer tracking were streamlined to support scalable operations. As a result, Correlation One delivered scalable management of its growing freelancer network. Operational efficiency improved through automated workflows and better visibility. Onboarding and freelancer tracking became more streamlined, supporting continued growth. The organization was better positioned to manage the workforce as the network expanded.

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CXC Global supported contractor management for global enterprises and struggled with onboarding and compliance at a volume of over 12,000 workers each month. Manual processes proved inefficient as scale increased. Ensuring compliance became increasingly challenging, with legal risk if documentation was missing or incomplete. CXC Global transitioned to a self-service onboarding model with automated reminders and document tracking. The implementation streamlined contractor onboarding workflows and reduced reliance on manual steps. Automated compliance tracking improved the way documentation was collected and monitored. CXC Global scaled contractor onboarding to handle over 12,000 worker onboardings each month. Administrative time and manual data entry were reduced through streamlined and automated onboarding. The team gained real-time visibility into compliance status, helping maintain compliance at scale.

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Etch UK needed to automate manual processes and manage its freelance talent pool more effectively. These workflows created unnecessary administrative effort. The team also needed better oversight of its freelance workforce to support smoother operations. Etch UK implemented an automation platform to streamline repetitive tasks tied to freelance management. The solution helped centralize oversight and provided better control over the freelance workforce. This approach was used to reduce manual work and improve day-to-day productivity. Etch UK automated key processes that had previously been handled manually. They improved how their freelance talent pool was managed through more structured oversight. As a result, they increased overall operational efficiency across their workflows.

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BDG, a leading digital media company, needed to improve budget tracking across its freelance workforce. The team also wanted to streamline project management to keep work moving efficiently. They faced gaps in budget oversight and financial visibility while managing freelancer-driven projects. BDG implemented integrated tools to optimize budget oversight and improve freelancer project management. The solution supported better project control across the freelance workforce. It also helped BDG manage projects with clearer alignment to budget expectations. As a result, BDG achieved enhanced budget tracking and improved financial transparency. The company also improved project management efficiency across its freelancer projects. BDG streamlined freelance management processes to support more efficient operations and better financial control.

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Fragment Media Group was spending too much time on manual administrative tasks related to its freelance workforce. The volume of repetitive work created an ongoing administrative burden. This reduced the time available to focus on core business operations. The company implemented a platform to streamline freelance workforce processes. The implementation automated repetitive tasks and standardized key workflows. This reduced manual effort across administration. Fragment Media Group saved 15+ hours of admin time per week. Repetitive tasks were automated to improve overall efficiency. The time recovered allowed the team to focus more on core business operations.

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Hugo Mentors needed to save time spent on administrative tasks so they could scale their mentorship programs. Their existing processes took time away from delivering mentorship. The administrative workload limited how much mentorship capacity they could support. They implemented automation to reduce time-consuming administrative work. The solution streamlined operational processes so the team could focus more on mentorship. It also streamlined mentor onboarding and engagement to support a better mentor-mentee experience. Hugo Mentors reduced administrative time by 50%. This time savings enabled them to increase mentorship capacity. They also streamlined mentor onboarding and engagement to support scaling their programs.

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ITN struggled to manage a large freelance workforce using Word documents and email. The manual process created inefficiencies and consumed administrative time. Communication was inconsistent, and the team had limited visibility into freelancer status. These issues weakened freelancer relationships. A secure, centralized platform was deployed to replace document-and-email workflows. The implementation centralized freelancer data and provided accessible document storage. It streamlined freelancer management and improved how teams communicated with freelancers. The new approach strengthened engagement by making interactions and information easier to manage. ITN reduced administrative time and streamlined freelancer onboarding. Freelancer communication improved, driving better engagement and satisfaction. Compliance and data tracking improved through centralized records. The updated process also supported reduced costs and better control over the freelance workforce.

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Levitate managed over 500 production freelancers using inefficient manual processes. The team relied on cumbersome email back-and-forth and frequent manual data entry to keep freelancer records updated. Payment management was also inefficient and slowed administrative work. They needed a streamlined way to organize freelancer data, speed up onboarding, and manage payments. A centralized freelancer management platform was implemented to consolidate freelancer data and workflows in one place. Freelancers self-onboarded, which reduced the burden on internal teams and improved data accuracy. The system provided fast access to key information, including contracts and payment details. Administrative functions related to onboarding, contracts, and payments were streamlined. Manual data entry was eliminated, which reduced administrative work. Talent search and filtering improved for remote projects, helping teams find the right freelancers faster. Efficiency increased in managing freelancer payments and contracts. Overall, Levitate gained better control over its freelancer workforce while reducing operational friction.

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Lone Star, a growing contractor network, struggled with manually managing freelancer onboarding, task assignments, and invoicing. Their processes were bogged down by paper-based methods and fragmented workflows. They needed an efficient, centralized system to streamline operations and ensure compliance. A customizable platform was deployed to centralize onboarding, task management, and document tracking. Automated workflows were implemented to reduce manual work across freelancer onboarding and data management. Compliance tools and real-time document tracking were added to improve control and simplify retrieval. Lone Star reduced onboarding time and simplified freelancer data management. The invoicing process became faster, which improved payment speed for contractors. Centralized data access enabled compliance and easier document retrieval, and the team saved hours of time.

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Skyscanner needed to reduce the time and costs associated with managing its freelance workforce. Managing freelancers required too much manual administrative effort. The existing approach limited operational efficiency and made freelancer management harder than it needed to be. A freelance management solution was implemented to streamline Skyscanner’s processes. Key workflows were automated to reduce manual tasks. The implementation focused on improving how freelancers were managed across onboarding and payments. Skyscanner achieved significant time and cost savings. Freelancer management efficiency improved as manual work was removed from key steps. Onboarding and payment processes were automated, supporting more efficient freelance operations.

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Springboard struggled to pay mentors across 35 countries while relying on multiple vendors. This setup created inefficiencies and a lack of transparency. Manual payment management introduced compliance and visibility challenges. These issues limited Springboard’s ability to scale effectively. Springboard implemented a single, centralized platform to consolidate its payment operations. The new approach enabled seamless international payments across its mentor network. It also supported stronger compliance controls and improved oversight for management. Mentors and internal teams gained clearer visibility into onboarding and payment processes. Springboard streamlined its payment process across multiple countries. The centralized platform increased operational efficiency across the organization. It also improved transparency and visibility during mentor onboarding. Overall, the changes reduced friction in managing a globally distributed mentor workforce.

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Teacher Created Materials (TCM) had relied on an outdated in-house app to manage freelance talent, which created operational inefficiencies. Their systems were fragmented, making it harder to run consistent workflows. As their needs grew, they required a solution that could scale and better support freelancer processes. TCM implemented a scalable platform to replace their fragmented workflows and modernize freelance management. The implementation focused on streamlined, customized onboarding workflows for freelancers. It also centralized freelancer information to make data and documents easier to manage and access. The platform supported better coordination by giving teams shared access to the same information. TCM simplified freelancer onboarding by using customized workflows. They reduced the time spent locating freelancer data and documents by centralizing information. Team collaboration improved as cross-functional stakeholders worked from a single, centralized source. Overall, the replacement of the old in-house system supported more efficient operations as TCM scaled.

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Ferguson, a growing TV and installation company, needed a more efficient way to manage and ensure compliance across a large contractor network. As installations increased, they struggled to track compliance documents and legal requirements for each job. Their outdated system could not keep up with the volume and complexity of compliance tracking. A centralized platform was implemented to manage contractor compliance in one place. The solution streamlined document management so compliance materials were easier to collect, track, and maintain. It also simplified onboarding workflows for contractor compliance. As a result, Ferguson reduced compliance risks by streamlining document management. They increased visibility across contractor jobs, making it easier to monitor compliance status. They also improved onboarding for contractor compliance, supporting business expansion while maintaining safety standards.

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Instrument struggled with managing a growing freelance talent roster. Their existing systems lacked scalability for onboarding, compliance tracking, and contract management. This created friction as the roster expanded. Instrument implemented freelancer self-onboarding supported by centralized document storage. The new approach standardized onboarding steps for freelancers. It also improved how onboarding information and documents were collected and managed. The changes reduced onboarding questions by 75%. Instrument also strengthened compliance tracking. Centralized document storage improved access to freelancer documentation.

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Translation & Interpretation Network needed a more efficient way to onboard its growing network of interpreters. The existing process made it harder to set up interpreters quickly. They also needed stronger compliance supported by better documentation. An automated onboarding workflow was implemented to streamline and optimize how interpreters were brought into the network. The new approach focused on faster interpreter setup while improving how compliance and documentation were managed. It also supported better overall management of the interpreter talent pool. The organization reduced onboarding time by 40%. Compliance and documentation improved as part of the streamlined process. Interpreter engagement was also enhanced, supporting a smoother onboarding experience.

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FloSports, a live sports streaming service, managed 20,000–30,000 contractors using Google Sheets. This approach made it increasingly difficult to hire the best contractors for each project. In a single weekend, the team might have screened 400 contractors for one job. The growing volume and manual processes created operational strain. A centralized contractor platform was implemented to replace the spreadsheet-based workflow. The entire contractor database was migrated into one system. This enabled the team to move faster when hiring and screening contractors for projects. It also introduced a self-service job board so contractors could book new contracts in advance. The migration centralized a contractor pool of 20,000+ people and reduced reliance on spreadsheets. Contractor hiring and screening moved faster than before. Payments were processed more timely through a unified payment workflow. Contractors gained the ability to self-serve by booking upcoming work in advance.

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Drops managed a growing network of 60–70 freelancers for translation, invoicing, and task coordination. Work was spread across emails, Slack, and spreadsheets, which became overwhelming as the pool expanded. The team described the situation as a nightmare and struggled to keep communications organized and track work efficiently. They implemented a centralized platform to route freelancer communications through one place instead of email. The rollout included a custom workflow with freelancer tracking to match how the team operated. The solution also automated and streamlined invoicing and supported a smoother onboarding process. Drops consolidated communications and reduced email clutter by 80%. The Content Manager noted major time savings by moving from reviewing around 300 emails to checking an organized list. The team also streamlined invoicing, cutting administrative time significantly, and improved onboarding for quicker freelancer integration.

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Worksuite has achieved SOC 2 Type II certification, demonstrating its commitment to security, availability, processing integrity, confidentiality, and privacy of customer data.

Worksuite has achieved ISO certification, demonstrating adherence to internationally recognized standards for quality management systems and information security.

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