LearnWorlds is an AI-powered learning management system (LMS) that enables course creators, businesses, and organizations to create, market, and sell online courses with interactive video, assessments, branded websites, and mobile apps.
LearnWorldsLearnWorlds is a software platform that enables creators, entrepreneurs, and businesses to provide engaging e-learning experiences for their customers, partners, and employees. Founded in 2014 by three e-learning researchers and software engineers—Panos Siozos, George Palaigeorgiou, and Fanis Despotakis—who built their first Learning Management System in 1999, LearnWorlds was conceived to shift the focus from learning management to the learning experience itself. The platform was created to remove the complexities of running an eLearning business and provide exceptional learning experiences to users. LearnWorlds serves over 12,000 customers around the world, spanning more than 100 countries, and has helped generate over $1 billion in customer revenue with 32 million learners trained on the platform. LearnWorlds keeps true to its founding vision by constantly evolving the platform, obsessively listening to its customers' needs, and staying ahead of edtech and e-learning trends with a strong focus on R&D. The company employs 160+ people working remotely across Europe, comprising a diverse team of eLearning experts, engineers, creatives, and educational technology specialists with PhDs and over 20 years of instructional design experience. The platform positions itself as "The #1 AI-powered LMS built for course creators," offering comprehensive tools for creating, marketing, and selling online courses and training programs. LearnWorlds emphasizes that teaching and learning are not just technical problems to be solved, but deeply human endeavors, bringing that perspective to everything from design to customer support.
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verified business cases
Platform to sell and deliver training programs to multiple client companies with white-label portals, bulk licensing, and client-specific academies
Multi-tenant Support
Bulk Licenses
White-label Portals
Build 100% white-label native mobile apps for iOS and Android with visual editor, in-app purchases, and push notifications to reach learners on any device.
White Label
Visual Editor
Push Notifications
Marketplace feature allowing schools to license quality courses from other academies to expand their course catalog without creating content from scratch
License Courses
Expand Catalog
Vetted Content
Drive business results through powerful customer education with product training, onboarding courses, and certification programs to reduce support tickets and increase product adoption.
Custom Branding
SSO Integration
Advanced Analytics
Internal training platform for employee onboarding, upskilling, compliance training, and L&D programs with role-based learning paths and HR integrations
Role-based Paths
SSO Integration
Certification Management
A lightweight, fast, and flexible LMS for large organizations with employee training, compliance management, and multi-language support for global teams.
Multiple SSO
Custom User Roles
Bulk Actions
Complete learning management system with AI-powered course creation, interactive videos, assessments, website builder, and marketing tools for course creators and small businesses.
AI Assistant
Interactive Video
Assessment Builder
Top ranked solutions in Talent Platforms
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Human Cloud Verification ensures that the listed end customer is verified. It's used across kudos, customers, and business cases, and performed by Human Cloud. Think about it like a background check.
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Human Cloud Verification ensures that the listed end customer is verified. It's used across kudos, customers, and business cases, and performed by Human Cloud. Think about it like a background check.
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Time etc provides US-based virtual assistant services connecting entrepreneurs with experienced executive assistants for flexible, affordable administrative support starting from $390/month.
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This webpage is an educational article providing tips on how to build customer education programs for improved retention. It does not present a specific business case study or customer success story. The content offers guidance and best practices for companies looking to implement customer education strategies, including mapping buyer journeys, creating knowledge bases, and using learning management systems. It references general industry examples but does not detail a specific implementation. No actual customer outcomes, implementation timelines, or measurable business results from a real company engagement are provided in this article. It is instructional content rather than a case study.
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Businesses faced challenges with customers constantly asking questions about their products, which was frustrating for users and time-consuming for support teams. Many customers preferred to solve problems independently rather than reaching out to customer service representatives. Companies implemented customer training programs using various tools including Learning Management Systems, authoring tools, video creation platforms, webinar solutions, and onboarding software. These solutions provided structured training through knowledge bases, on-demand educational content, webinars, and guided walkthroughs to help users feel confident and capable when using products. The implementation of effective customer training programs enhanced the user experience, boosted customer satisfaction and loyalty, and drove business growth. Self-service training options reduced the burden on support teams while empowering customers to find answers independently, leading to long-term success for the businesses involved.
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Project Details
Organizations faced challenges with complex products and customers with short attention spans, leading to struggles with keeping users engaged and managing support costs. Leaders needed customer training that would drive real and measurable change, improve product adoption, and demonstrate clear ROI while reducing the burden on customer success teams. Companies implemented comprehensive customer training programs that included structured onboarding, product education courses, and certification programs. The training strategy incorporated clear learning objectives, multiple content formats (videos, text, webinars, interactive quizzes), hands-on use cases, and customer support integration. Programs featured microlearning content, personalized learning experiences, and continuous feedback mechanisms to ensure customers progressed from beginners to advanced users efficiently. The implementation of customer training programs delivered significant business impact. Fully engaged customers generated a 23% premium in share of wallet, profitability, revenue, and relationship growth compared to average customers. Organizations experienced better feature adoption, faster product usage, reduced frustration, lower support costs, increased customer retention and engagement, and improved brand reputation. Additionally, 81% of customers showed preference for companies offering personalized experiences, validating the personalization approach in training programs.
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Full service creative production company helping brands maximise the impact of their marketing content
Human Cloud Verification ensures that the listed end customer is verified. It's used across kudos, customers, and business cases, and performed by Human Cloud. Think about it like a background check.
Empowering US startups with unrivaled access to global engineering talent, seamless hiring, and improved retention.
Human Cloud Verification ensures that the listed end customer is verified. It's used across kudos, customers, and business cases, and performed by Human Cloud. Think about it like a background check.
An independent global marketing consultancy delivering outsized growth.
Human Cloud Verification ensures that the listed end customer is verified. It's used across kudos, customers, and business cases, and performed by Human Cloud. Think about it like a background check.
