Specialized virtual assistant staffing for healthcare providers - HIPAA certified and SOC 2 monitored.
MEDVA provides specialized virtual assistant staffing for healthcare providers, matching qualified medical VAs with practices for administrative, clinical, and operational tasks. HIPAA Certified with SOC 2 monitoring, only top 10% of candidates endorsed. Supports 700+ clients across 48 states with 1,800+ active VAs. Created by doctors for doctors. Offers secure facility option for Epic EMR access and PULSE client portal for real-time performance monitoring.
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Multi-location Medical Practice
A multi-location medical practice faced ongoing staffing pressure across locations and needed dependable administrative support without disrupting patient care. The organization also required strong safeguards for protected health information and consistent compliance practices. Maintaining access to core systems while scaling support added complexity. The practice implemented HIPAA-certified virtual assistants supported by a structured sourcing, training, and onboarding process. The approach included security training aligned with SOC 2 monitoring and enabled access to EMRs, including Epic. The deployment was designed to scale across locations while maintaining compliance and visibility into assistant performance. The rollout supported coverage across 48 states and aligned with a broader footprint that included 700+ clients. The program scaled to 1,800+ active virtual assistants, demonstrating capacity to staff across distributed healthcare operations. Adoption was reinforced by reported 60%+ customer referrals in the broader client base.
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