Source Support Services provides a scalable, technology-driven support platform enhancing service delivery for OEMs across IT, medical, and industrial sectors.
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Source Support was founded in 2001 with a focus on providing exceptional support solutions to technical product manufacturers around the world. Since then, we have executed millions of world-class support interactions globally in partnership with leading technical product manufacturers in enterprise IT, medical technology, and industrial automation. We combine talented individuals, advanced technology, and innovative processes to streamline support experiences and deliver best-in-class performance every time. Our goal is to deliver flexible and scalable end-to-end service solutions that are teammate driven, customer motivated, and hyper-focused on quality. With over 20 years of experience, Source Support leverages a worldwide network of field service professionals to ensure OEMs can meet customer needs anytime, anywhere. We are committed to achieving consistent, high-quality results, maintaining an impressive SLA achievement rate of over 98% and a customer satisfaction rating of 95%.
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